Knowledge Base & Answers
Frequently Asked Questions
Browse solutions, operational policies, and technical guidelines across all functional modules of FixersTech School ERP.
Billing & Plans
6How does the Free Plan work?
Our Free Plan provides full access to essential school operations (students, academics, attendance, basic fees, reports) for up to 6 months or until your enrolled student count reaches 100 students—whichever gives you the longer operating period (Whichever is Later).
What happens after the Free Plan duration or threshold is reached?
When your institution completes the Free period or surpasses 100 students, your administrator will be prompted to upgrade to an affordable paid tier (Basic, Balanced, or Ultimate). Your data remains safe and preserved.
What happens when our student count exceeds our plan limit?
The system will notify school administrators when approaching capacity. You can easily upgrade to the next tier directly from the School Admin portal with instant capacity expansion.
Can we upgrade or downgrade our subscription at any time?
Yes. Upgrades take effect immediately so you never experience operational bottlenecks. Downgrades take effect at the conclusion of your current billing period.
Is annual billing cheaper than monthly billing?
Yes! Annual billing provides significant savings: you get twelve months of service for the price of ten months, saving you two full months of subscription fees (~17% off).
How do I contact sales for an Enterprise or custom quote?
Schools with 10+ campuses or over 5,000 students can submit an inquiry via our Contact Sales page (/contact-sales/) to receive tailored SLAs, custom onboarding, and volume pricing.
Have a question not listed here?
Our team is available to explain platform features or answer institution-specific queries.