Knowledge Base & Answers
Frequently Asked Questions
Browse solutions, operational policies, and technical guidelines across all functional modules of FixersTech School ERP.
GENERAL
9What is FixersTech School ERP?
FixersTech School ERP is an enterprise-grade cloud-based school management platform designed to unify administration, academics, admissions, fees, HR, payroll, hostels, mess, transport, and multi-branch operations into one secure, centralized operating system.
Who can use FixersTech School?
Our platform is built for preschools, primary schools, high schools, colleges, academies, institutes, and boarding schools of all sizes, ranging from independent single campuses to large multi-branch networks.
Does FixersTech require installing local hardware or servers?
No. FixersTech is a 100% cloud-based SaaS platform accessible from any modern web browser on desktop, tablet, or mobile. You never need to purchase on-premise servers, install local software, or manage manual software updates.
Is there a parent portal available?
Yes. Parents can log in securely to track their children's real-time academic progress, daily attendance, fee invoices, payment receipts, exam report cards, and school announcements.
Can teachers enter marks and attendance from tablets or phones?
Yes. Our web interface is completely mobile-responsive, allowing teachers to mark classroom attendance and submit examination grades seamlessly from smartphones, tablets, or laptops.
Can we import existing school data from spreadsheets?
Yes. FixersTech includes guided data import utilities and dedicated onboarding support to help you migrate records from legacy Excel sheets or older desktop software.
Is there a REST API available for integrations?
Yes. Balanced, Ultimate, and Enterprise plans include access to our secure OpenAPI / Swagger REST API for third-party integrations or custom workflows.
What customer support is included with our plan?
Free and Basic plans include standard email support and extensive documentation. Balanced and Ultimate tiers receive priority escalation and assisted onboarding.
How do we get started with FixersTech School?
Simply click 'Apply for Registration', fill in your school details, and choose a plan. Once our administration team validates your institution, your account will be provisioned immediately!
Have a question not listed here?
Our team is available to explain platform features or answer institution-specific queries.